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A Department of Ochsner Medical Center - Baton Rouge
Ochsner Health Center – Prairieville opened in March 2010 to bring healthcare closer to families of Ascension Parish. Originally a 10,500 square-foot facility with 18 exam rooms, the facility was expanded in September 2020. It now features over 24,250 square feet with 43 exam room and seven treatment rooms. In addition to primary care and pediatrics, the health center offers many Ochsner specialists as well as a pulmonary function lab, MRI, ultrasound and mammography services.
Whether in Prairieville or any of the other Ochsner locations throughout Louisiana, Ochsner remains updated with your medical information through our integrated electronic medical record system – Epic MyChart. Using MyChart and the MyOchsner patient portal, patients can schedule appointments, refill prescriptions, ask questions and conduct a virtual visit over video chat.
Same Day Appointments Available
What time works for you? Call 225-761-5200 to make an appointment.
With hundreds of doctors at more than 60 health centers, Ochsner makes it easy for you to start feeling better, faster.
Primary Care Hours:
- Monday - Friday, 7:00 a.m.- 6:00 p.m.
Urgent Care services has moved! Visit one of our 2 new locations:
- Lagniappe Center – 2 miles away
- Highland Park – Less than 6 miles away
Online Reviews
Great experience. Everybody was kind and caring. Great provider.
Our Response:
We're happy that we were able to provide good care and customer service for our patients. We wish you all the best!
Source: Google
Ochsner Staff was very friendly, polite and professional throughout my visit and Dr. Jason Schrock was very helpful in my prognosis and treatment. 5 stars for everyone at Ochsner! Jay N.
Our Response:
Thank you for your kind words. Our staff's knowledge, compassion, and expertise are what make us a trusted healthcare provider. Have a great day!
Source: Google
Dr. Kendra Michael is very caring, thorough, down to earth, genuine, straightforward, and we love her! ♡ We were nervous after moving and having to leave our former pediatrician, but we were blessed to find amazing care under Dr. Michael and Ochsner. We also love the way all the systems share information through MyOchsner online...it even gave me the option to sync info with services we've used at Our Lady and the Lake.
Our Response:
We're all about great people and exceptional service. We will let our team know about your wonderful feedback. We appreciate the review and we hope you continue to heal and get back to what you love.
Source: Google
Although everyone I encountered was very friendly, and the facility is beautiful, I would not recommend the MRI here if you have another choice given it is a portable unit behind the building. I am still giving it 5 stars because Mom needed an MRI before a procedure scheduled at the end of the week and they were able to get us in. If you happen to have a stent or drain and need an MRI here, make sure you print a list with the doctor's name and number who implanted it and take it with you to include with the form the tech gets. The tech asked my mother several questions about this once Mom was outside in the cold which I could have answered if I was asked. ( I was in the lobby ) It took a while before the tech was able to get the answers needed to perfom the MRI. Miscommunication happens sometimes, but with one extra proactive step I might have been able to shorten the response time.
Our Response:
Thank you for sharing your experience with us. We always strive to provide the best possible care for our patients. We're sorry that this wasn't the case during your last visit. If you'd like to share any more feedback, please reach out to us at feedback@ochsner.org, including your name and contact information. Thank you.
Source: Google
Love the service they give and the Docs are way better then st . Other hosp
Our Response:
So glad to hear that you had a positive experience with us! Thank you for taking the time to leave us this review.
Source: Google
I myself personally had a 5 star visit but my daughter has now been sick for two weeks and has yet actually physically seen a doctor. Because she had a cough she couldn’t be seen without a COVID test so we went to urgent care where she was tested- and it was negative. Urgent care treated her for a upper respiratory infection with no antibiotics. After a few days my daughters symptoms were worse so she calls the doctor and of course still no physical visit only virtual where they insisted she had a cold and ecouldn’t believe urgent care would say she had a upper respiratory infection. Well now she is still not better with ear and throat pain and she will call today but I am sure no physical visit - which will not be a good thing. I get it you have to take precautions for COVID but COVID is not the only medical issues out there, we still have the flu, sinus infections, strep etc and some of those diagnoses contain the same symptoms as COVID but people still need to be treated and physically seen for a correct diagnosis. If this is how doctors offices are going to work why bother with them we will just take our chances with urgent care.
Our Response:
Hi, thank you for telling us about your experience. We are very sorry to hear about your recent encounter with our team. Could you please send us an email at feedback@ochsner.org, including your full name and contact information so we can further investigate this matter?
Source: Google
We love Dr. Michael. She is very attentive and passionate when it comes to the care of her patients.
Our Response:
Our team is always ready to provide excellent service, and compassionate care. They will appreciate your kind words. We wish you all the best!
Source: Google
Everything went smoothly. Nice set up.
Our Response:
Thank you for your review. We always aim to provide efficient and quality care for our patients. We wish you all the best!
Source: Google
The staff is great very polite and knowledgeable
Our Response:
Thank you so much for this five-star review! We are thrilled to see we provided you with top-notch care.
Source: Google