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About Ochsner Medical Center - Hancock

Ochsner Medical Center - Hancock provides hospital, clinic, and surgical services in Bay St. Louis, Mississippi. Since 1960, this facility has been serving the community, offering personal and convenient care.

Why choose Ochsner Medical Center - Hancock?

We are making healthcare easy. One huge advantage of having a primary care doctor at Ochsner is our electronic medical record. Wherever you go in the Ochsner network, your medical history goes with you and is accessible by specialists, urgent cares and ERs all across the Gulf South.

We are also making it easier to connect you to your doctor at any time with MyOchsner. You can call or message your doctor, schedule appointments, submit refill requests for medication and schedule preventive health reminders to help you stay on track. MyOchsner also allows you to view your results and connect your family to your records and treatment team.

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Schedule an appointment

To schedule an appointment, call 228-220-5200. You may also schedule an appointment through MyOchsner.

We offer same-day and next-day appointments. We also offer virtual visits. If you are a new patient, your first virtual appointment is at the discretion of the provider. Learn more about virtual visits.

Please arrive 10 to 15 minutes early for your appointment. If you need to cancel or reschedule an appointment, please make every effort to notify us within a 24-hour advanced notice. If your doctor is unavailable for an urgent problem, please consider allowing Ochsner to book an appointment for you with another provider.


Lab results

You'll get your lab results in the mail. If everything is normal, you should have them within 10 business days. If there's anything unusual, your doctor's office will call you once they get the results.


Prescription refills

If you need a prescription refill, please call your pharmacy to request it. If your pharmacist has any questions, they will contact Ochsner. Make sure the pharmacy sends your refill request to Ochsner at least three to five working days before you run out of your medication. If we don't get the notice in time, we can't promise your refill will be ready before you use up your current supply.


Ochsner On Call

Unless otherwise directed by your doctor or provider, please call Ochsner On Call, our 24/7 nurse care advice line at 1-800-231-5257, for guidance regarding your symptoms. For emergencies, call 911 or visit the nearest emergency room.

Registered nurses at the Ochsner On Call Center can help determine how soon you should be seen and recommend the best care options for your symptoms.


Awards and accolades


Infusion services at Ochsner Medical Center - Hancock

Ochsner Medical Center - Hancock's infusion suite is open Monday-Friday, 8 a.m.-4:30 p.m. and offers the following services:

  • Iron infusions
  • IV hydration therapy
  • Blood transfusions
  • Port flushes
  • Injection therapies

Department phone numbers


Patient financial services

Hancock Medical Center’s Patient Financial Services is open Monday-Friday, 8 a.m.-5 p.m.


Dining options

The cafeteria is located on the first floor just outside the outpatient entrance to the right.

Breakfast Hours: Monday-Friday: 7-9 a.m.
Lunch Hours: Monday-Friday: 11 a.m.-1 p.m.
Cafeteria Phone Number: 228-467-8741


Giving your time and talent

Join us as a volunteer at our locations to provide care and service to our patients, families, visitors and staff. We will match each volunteer's interests and skills with departmental needs. Volunteers may choose from a varied choice of patient and non-patient care areas. Email volunteerservices@ochsner.org with any questions.

Apply to Be a Volunteer