Ochsner Medical Center – Kenner is a community hospital equipped to provide care to patients, including those who are critically ill in the Kenner area and surrounding communities. With advantages of a large, urban medical center in a community-based setting, the hospital offers a full range of services and award-winning care to meet your family’s healthcare needs.
Why choose Ochsner Medical Center - Kenner?
Services offered include 24-hour, Level II emergency care, maternity and women’s services, an advanced technology outpatient diagnostic and therapy center, an infusion center, a renowned wound care and hyperbarics program and more. Ochsner Medical Center - Kenner is also home to one of the largest multidisciplinary neuroendocrine tumor programs in the United States, attracting patients from around the world.
The hospital is supported by several satellite health centers offering primary care, urgent care and specialty care appointments, as well as other clinical services. Since opening in 1985, the facility continues to grow and achieve excellence in all aspects of healthcare, from total patient satisfaction to clinical expertise and exceptional outcomes.
Awards and Accolades
Ochsner Medical Center – Kenner was recognized by the 2021 CareChex Health System Quality Awards as No. 1 in Louisiana for medical excellence in heart failure treatment and top 10% in the nation for medical excellence in cancer care.
Stroke Center Awarded Joint Commission’s Gold Seal of Approval
Ochsner Medical Center – Kenner is recognized by The Joint Commission for demonstrating the greatest level of commitment to the care of stroke patients through its Advanced Certification for Primary Stroke Centers.
Ochsner Medical Center - Kenner received the American Heart Association/American Stroke Association's Get With The Guidelines - Stroke Gold Plus Quality Achievement Award. The award recognizes the hospital's commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines based on the latest scientific evidence. Learn more about our commitment to quality stroke care.
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Diabetes Management Center
Diabetes is more common than most people realize. In fact, 7% of the population suffers from diabetes and nearly one-third of these do not know they have the disease.
The Diabetes Management Center, accredited by the American Diabetes Association, works to inform our community about the disease, prevent diabetes and help people manage diabetes so they can live as healthfully as possible and avoid complications.
While there is no cure, diabetes can be managed. Education is key to helping people with diabetes stay healthy from head to toe.
The staff, which includes a diabetes nurse educator and a registered dietitian, leads classes that serve as a comprehensive self-management program covering topics such as keeping blood sugar at safe levels.
A physician referral is necessary for the center. To learn more, call 504-464-8646.
Outpatient Diagnostic Center
Our Outpatient Diagnostic Center, located on first floor of the medical office building, is equipped with advanced technology providing a comprehensive range of services, including:
- CT scans
- 3D mammography
- PET/CT (Positron emission tomography - computed tomography)
- Bone densitometry
- EKG/echo/stress tests
- Nuclear medicine
- Pulmonary function testing
- Laboratory testing
- Scheduled pre-op testing
We are pleased to offer Saturday screening appointments for mammograms, ultrasounds and non-contrast MRIs on Saturday from 8 a.m. to 11:30 a.m. A centralized call center makes scheduling appointments at the Outpatient Diagnostic Center easy. To learn more call 504-712-2800.
The Neuroendocrine Tumor Program (NET)
The Neuroendocrine Program at Ochsner Medical Center – Kenner specializes in the diagnosis and management of all forms of neuroendocrine tumors, of which carcinoid are the most common. We have a dedicated infusion space to meet the growing demand of neuroendocrine tumor therapy. We are one of 100 sites in the country to offer peptide receptor radionuclide therapy and the only site in Louisiana.
Do you struggle with
getting enough sleep? Do you find yourself waking up multiple times during the
night? The newly expanded sleep lab at Ochsner Medical Center – Kenner can help! Everyone experiences sleep difficulties
from time to time, however when you have persistent trouble falling asleep,
staying asleep or feeling refreshed during the day, you could have a sleep
disorder. At Ochsner Medical Center –
Kenner, our sleep lab is designed to diagnose and treat common sleep disorders
such as sleep apnea, insomnia, restless leg syndrome and many others. Our team
also works with patients who experience more rare sleep disorders such as
parasomnias (sleep walking, sleep talking, dream enacting behavior), narcolepsy
and circadian rhythm disorders.
If referred by your primary care physician, you may be scheduled to spend the night in our sleep center to complete a sleep study. Our team of specialists will observe, record and evaluate your sleep patterns with a series of monitoring devices. The study will help our sleep specialists diagnose the problem and formulate a treatment plan. We also offer home sleep studies. Contact our sleep lab at 504-464-8248.
Family Birthing Services
When preparing for your baby, there are so many decisions to make and so many things to think about. Choosing where to have your baby shouldn’t be one of them. Choose Ochsner Medical Center – Kenner for peace of mind—before, during and after your pregnancy.
Our Family Birthing Center includes:
- Comfortable, private rooms
- Latest equipment and birthing techniques
- Level II - Neonatal Intensive Care Unit
- Hugs & Kisses security system ankle and wrist bracelets
- Free prenatal classes
If you are staying in the hospital, dial the following phone numbers directly without the area code.
For patient rooms: Dial 4-6-4-8 plus the room number
Patient Information: 504-464-8078
Main Line/Patient Information: 504-468-8600
Blood Donations: 504-464-8645
Chaplin/Pastoral Care: 504-842-3286
Diabetic Education: 504-464-8646
Emergency Department: 504-464-8015
Maternal/Child Services: 504-464-8365
Financial Counseling: 504-464-8069
Food/Nutrition Services: 504-464-8120
Gift Shop: 504-842-4438
Housekeeping: 504-712-8809 or 504-464-8133
Human Resources: 504-842-4748
Health Information Management (Medical Records)/Release of Information: 504-464-8066
Patient Escort: 504-464-8046
Patient and Provider Advocacy: 1-844-959-HEAR(4327)
Rehabilitation Services: 504-464-8173
Respiratory Therapy: 504-464-8157
Sleep Lab: 504-464-8248
Surgery Scheduling: 504-464-8278
TDD Line: 504-464-8253
Volunteer Services: 504-464-8546
Please click here for the latest information regarding visitor restrictions at our facilities.
General Visiting Hours
8 a.m. - 6 p.m.
Women and Children's Services
The visiting hours for Women and Children's Services are 7:30 a.m. - 8:30 p.m. Family and siblings are welcome, but there are exceptions:
- If the visitor is not related to the patient, they must be 12 years of age or older.
- To protect new mothers and babies, no visitor, child or adult will be permitted entrance if they have fever, cough, rash, sore throat, nausea, diarrhea or recent exposure to a contagious disease.
- Only two visitors at a time are allowed.
Neonatal Intensive Care Unit (NICU)
There are three time slots for visitors to the Neonatal Intensive Care Unit:
- 7 a.m. - noon
- 1 p.m. - 5 p.m.
- 7 p.m. - 8:30 p.m.
Ochsner Medical Center - Kenner is committed to providing the best care possible. Sometimes that means meeting your special requests, even providing a private room. However, because the health center cannot predict how many patients will require or prefer a private room, these requests cannot always be met.
Patient rooms are assigned daily by the nursing supervisor based on the medical needs of our patients and the availability of rooms. As a result, it may be necessary to place you in a semi-private room or move you from one room to another to provide the type of care your condition requires.
If a room transfer is required, and a private room is not available, Ochsner will place your name on a waiting list and move you into a private room as soon as one is available. Additionally, Ochsner Medical Center - Kenner is unable to make reservations for private rooms in advance.
Telephones in Patient Rooms
Telephones are conveniently provided in all patient rooms. To make a local call, dial 9 and wait for the dial tone before calling. Long distance calls must be either collect or billed to your home or business phone.
Wireless internet is available inside the hospital.
The gift shop at Ochsner Medical Center - Kenner is open Monday through Friday from 8 a.m. to 4 p.m. and is located on the first floor in suite 112A. The gift shop has several items available for purchase including Ochsner merchandise, snacks and baby gifts. You can contact our gift shop at 504-842-4438.