
Ochsner Medical Center – Kenner is a community hospital equipped to provide care to patients, including those who are critically ill in the Kenner area and surrounding communities. With advantages of a large, urban medical center in a community-based setting, the hospital offers a full range of services and award-winning care to meet your family’s healthcare needs.
Why choose Ochsner Medical Center - Kenner?
Services offered include 24-hour, Level II emergency care, maternity and women’s services, an advanced technology outpatient diagnostic and therapy center, an infusion center, a renowned wound care and hyperbarics program and more. Ochsner Medical Center - Kenner is also home to one of the largest multidisciplinary neuroendocrine tumor programs in the United States, attracting patients from around the world.
The hospital is supported by several satellite health centers offering primary care, urgent care and specialty care appointments, as well as other clinical services. Since opening in 1985, the facility continues to grow and achieve excellence in all aspects of healthcare, from total patient satisfaction to clinical expertise and exceptional outcomes.
Awards and Accolades
Ochsner Medical Center – Kenner was recognized by the 2021 CareChex Health System Quality Awards as No. 1 in Louisiana for medical excellence in heart failure treatment and top 10% in the nation for medical excellence in cancer care.
Stroke Center Awarded Joint Commission’s Gold Seal of Approval
Ochsner Medical Center – Kenner is recognized by The Joint Commission for demonstrating the greatest level of commitment to the care of stroke patients through its Advanced Certification for Primary Stroke Centers.
Ochsner Medical Center - Kenner received the American Heart Association/American Stroke Association's Get With The Guidelines - Stroke Gold Plus Quality Achievement Award. The award recognizes the hospital's commitment to ensuring stroke patients receive the most appropriate treatment according to nationally recognized, research-based guidelines based on the latest scientific evidence. Learn more about our commitment to quality stroke care.
Schedule an Appointment
You can schedule an appointment by calling 504-468-8600. You can also make an appointment through MyOchsner or schedule a virtual visit.
Our Specialties
Diabetes Management Center
Diabetes is more common than most people realize. In fact, 7% of the population suffers from diabetes and nearly one-third of these do not know they have the disease.
The Diabetes Management Center, accredited by the American Diabetes Association, works to inform our community about the disease, prevent diabetes and help people manage diabetes so they can live as healthfully as possible and avoid complications.
While there is no cure, diabetes can be managed. Education is key to helping people with diabetes stay healthy from head to toe.
The staff, which includes a diabetes nurse educator and a registered dietitian, leads classes that serve as a comprehensive self-management program covering topics such as keeping blood sugar at safe levels.
A physician referral is necessary for the center. To learn more, call 504-464-8646.
Outpatient Diagnostic Center
Our Outpatient Diagnostic Center, located on first floor of the medical office building, is equipped with advanced technology providing a comprehensive range of services, including:
- CT scans
- MRI
- 3D mammography
- Ultrasound
- X-ray
- PET/CT (Positron emission tomography - computed tomography)
- Bone densitometry
- EKG/echo/stress tests
- Nuclear medicine
- Pulmonary function testing
- Laboratory testing
- Scheduled pre-op testing
We are pleased to offer Saturday screening appointments for mammograms, ultrasounds and non-contrast MRIs on Saturday from 8 a.m. to 11:30 a.m. A centralized call center makes scheduling appointments at the Outpatient Diagnostic Center easy. To learn more call 504-712-2800.
The Neuroendocrine Tumor Program (NET)
The Neuroendocrine Program at Ochsner Medical Center – Kenner specializes in the diagnosis and management of all forms of neuroendocrine tumors, of which carcinoid are the most common. We have a dedicated infusion space to meet the growing demand of neuroendocrine tumor therapy. We are one of 100 sites in the country to offer peptide receptor radionuclide therapy and the only site in Louisiana.
Tour the Neuroendocrine Tumor Program
Sleep Lab
Do you struggle with
getting enough sleep? Do you find yourself waking up multiple times during the
night? The newly expanded sleep lab at Ochsner Medical Center – Kenner can help! Everyone experiences sleep difficulties
from time to time, however when you have persistent trouble falling asleep,
staying asleep or feeling refreshed during the day, you could have a sleep
disorder. At Ochsner Medical Center –
Kenner, our sleep lab is designed to diagnose and treat common sleep disorders
such as sleep apnea, insomnia, restless leg syndrome and many others. Our team
also works with patients who experience more rare sleep disorders such as
parasomnias (sleep walking, sleep talking, dream enacting behavior), narcolepsy
and circadian rhythm disorders.
If referred by your primary care physician, you may be scheduled to spend the night in our sleep center to complete a sleep study. Our team of specialists will observe, record and evaluate your sleep patterns with a series of monitoring devices. The study will help our sleep specialists diagnose the problem and formulate a treatment plan. We also offer home sleep studies. Contact our sleep lab at 504-464-8248.
Learn more about sleep disorders.
Family Birthing Services
When preparing for your baby, there are so many decisions to make and so many things to think about. Choosing where to have your baby shouldn’t be one of them. Choose Ochsner Medical Center – Kenner for peace of mind—before, during and after your pregnancy.
Our Family Birthing Center includes:
- Comfortable, private rooms
- Latest equipment and birthing techniques
- Level II - Neonatal Intensive Care Unit
- Hugs & Kisses security system ankle and wrist bracelets
- Free prenatal classes
Download a map of Ochsner Medical Center – Kenner.
Hospital Departments
If you are staying in the hospital, dial the following phone numbers directly without the area code.
For patient rooms: Dial 4-6-4-8 plus the room number
Patient Information: 504-464-8078
Main Line/Patient Information: 504-468-8600
Administration: 504-464-8600
Admitting: 504-464-8063
Billing: 800-343-0269
Blood Donations: 504-464-8645
Cardiology: 504-464-8013
Chaplin/Pastoral Care: 504-842-3286
Diabetic Education: 504-464-8646
Emergency Department: 504-464-8015
Maternal/Child Services: 504-464-8365
Financial Counseling: 504-464-8069
Food/Nutrition Services: 504-464-8120
Gift Shop: 504-842-4438
Housekeeping: 504-712-8809 or 504-464-8133
Human Resources: 504-842-4748
Interpreters: 504-712-8801
Laboratory: 504-464-8025
Health Information Management (Medical Records)/Release of Information: 504-464-8066
Patient Escort: 504-464-8046
Patient and Provider Advocacy: 1-844-959-HEAR(4327)
Philanthropy: 504-842-7110
Radiology: 504-464-8040
Rehabilitation Services: 504-464-8173
Respiratory Therapy: 504-464-8157
Security: 504-464-8077
Sleep Lab: 504-464-8248
Surgery Scheduling: 504-464-8278
TDD Line: 504-464-8253
Volunteer Services: 504-464-8546
Please click here for the latest information regarding visitor restrictions at our facilities.
General Visiting Hours
8 a.m. - 6 p.m.
Women and Children's Services
The visiting hours for Women and Children's Services are 7:30 a.m. - 8:30 p.m. Family and siblings are welcome, but there are exceptions:
- If the visitor is not related to the patient, they must be 12 years of age or older.
- To protect new mothers and babies, no visitor, child or adult will be permitted entrance if they have fever, cough, rash, sore throat, nausea, diarrhea or recent exposure to a contagious disease.
- Only two visitors at a time are allowed.
Neonatal Intensive Care Unit (NICU)
There are three time slots for visitors to the Neonatal Intensive Care Unit:
- 7 a.m. - noon
- 1 p.m. - 5 p.m.
- 7 p.m. - 8:30 p.m.
Room Types
Ochsner Medical Center - Kenner is committed to providing the best care possible. Sometimes that means meeting your special requests, even providing a private room. However, because the health center cannot predict how many patients will require or prefer a private room, these requests cannot always be met.
Patient rooms are assigned daily by the nursing supervisor based on the medical needs of our patients and the availability of rooms. As a result, it may be necessary to place you in a semi-private room or move you from one room to another to provide the type of care your condition requires.
If a room transfer is required, and a private room is not available, Ochsner will place your name on a waiting list and move you into a private room as soon as one is available. Additionally, Ochsner Medical Center - Kenner is unable to make reservations for private rooms in advance.
Telephones in Patient Rooms
Telephones are conveniently provided in all patient rooms. To make a local call, dial 9 and wait for the dial tone before calling. Long distance calls must be either collect or billed to your home or business phone.
Wireless Internet
Wireless internet is available inside the hospital.
Gift Shop
The gift shop at Ochsner Medical Center - Kenner is open Monday through Friday from 8 a.m. to 4 p.m. and is located on the first floor in suite 112A. The gift shop has several items available for purchase including Ochsner merchandise, snacks and baby gifts. You can contact our gift shop at 504-842-4438.
Online Reviews
It was fantastic and I want to thank my nurse and the young lady doctor who arrived the morning that I was being discharged! Please tell me how I can receive their names and photos! Thank you!
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us!
Source: Google
Very Helpful very caring very informative
Our Response:
Thank you for your review. We always aim to provide efficient and quality care for our patients. We wish you all the best!
Source: Google
At Ochsner's kenner, I was treated very well. My only wish was. I hope they would build. And asthma section to be better monitored. Instead of being placed in a room by yourself. With the door closed. Other than this. They give excellent care
Our Response:
Thank you for your feedback. We're always happy to hear that we've provided an exceptional experience for our patients. We wish you all the best!
Source: Google
Very courteous, knowledgeable, and helpful employees.
Our Response:
On behalf of Ochsner Health, we're sorry about the inconvenience. Patient feedback is an integral part of our continous improvement as a trusted healthcare provider. If you would like to share any details about your experience, feel free to reach out to us at feedback@ochsner.org.
Source: Google
Osscsner hospital staff and locations at Jefferson Highway, Kenner and Benson Center are the best overall Hospital facilities in New Orleans/Jefferson Parish area. Staff, Room cpmfort and Food are all five star quality.
Our Response:
Thanks for taking the time to leave us a compliment! Glad to hear you had a great experience with us and we look forward to seeing you again soon. Have a great day!
Source: Google
Everyone I can in contact with was very helpful kind and supportive my stay in the hospital was next to perfect
Our Response:
Our team is always ready to provide excellent service, and compassionate care. They will appreciate your kind words. We wish you all the best!
Source: Google
Friendly staff great mannors and courtesy
Our Response:
Thanks for taking the time to leave us a compliment! Glad to hear you had a great experience with us and we look forward to seeing you again soon. Have a great day!
Source: Google
Dr. Kody Singleton over at Ochsner ER in Kenner , La went above and beyond for me and all his patients. Even the nurses were great. To finally have a Dr who really shows that he cares and wants to listen to your symptoms and figure out what’s really wrong . Most Dr’s are quick to diagnose you without really finding out what’s wrong or want to be judge mental about you because of what you look like or medications you take without knowing what why and how. They definitely need more Dr’s like Dr. Kody Singleton
Our Response:
Thank you for your kind words. Our staff's knowledge, compassion, and expertise are what make us a trusted healthcare provider. Have a great day!
Source: Google
Amazing care, nursing staff , entire staff was extremely supportive, knowledgeable, and respectful to me as a patient. They all went the “extra mile” to care for me!!
Our Response:
We're very glad to hear it! Our commitment is to our patients well-being. We'll make sure that our team is recognized for their excellent service.
Source: Google
Only reason a 3 was given and not a 5. Called several times left messages, no response. Drove to pharmacy twice, nurses didn’t respond to calls from Pharmacy. Had allergic reaction to prep medicine AND NO ONE HELPED . Kept down as much as I could then was noted by Dr that prep was only fair. I guess so, i keep throwing up
Our Response:
On behalf of Ochsner Health, thank you for informing us about your experience. We take these kind of issues very seriously and will investigate this matter immediately. Please reach out to us at feedback@ochsner.org or 504-842-3971 at your earliest convenience. Thank you.
Source: Google
Excellent care, great staff. Only stayed one night but would recommend this facility. I was in the heart section of hospital. The only reason I didn't give 5 star review is the beds are older and very uncomfortable. I couldn't get comfortable at all. No running water in the sink area to brush my teeth.
Our Response:
So glad to hear that you had a positive experience with us! Thank you for taking the time to leave us this review.
Source: Google
It is ok, but they don't have QR Code readers for check in. So what is the use to have them on the App?
Our Response:
On behalf of Ochsner Health, we're sorry about the inconvenience. Patient feedback is an integral part of our continous improvement as a trusted healthcare provider. If you would like to share any details about your experience, feel free to reach out to us at feedback@ochsner.org.
Source: Google
DR SIEGEL & HIS STAFF ARE THE BEST & THEY SAVED MY LEGS & FEET💕💕💕 I WILL LOVE AND RECOMMEND THEM FOREVER. ALONG W/1ST CLASS MEDICAL TREATMENT, I WAS TREATED W/ RESPECT & LIKE FAMILY. HATE TO SEE TREATMENT END. WISH DR SIEGEL & HIS STAFF THE BEST OF THE BEST ALWAYS.
Our Response:
Thank you for taking the time to leave us a review. Our team will be very happy to hear about your great feedback! Have a great day!
Source: Google
Had 1st visit with cardiologist Dr. Pamrilla. Very good visit compared to many of my past. Nuse staff was also pleasant and professional.
Our Response:
Thank you for your great feedback! We're delighted to hear about our staff's quality care. We'll make sure that they hear your kind words and we wish you all the best!
Source: Google
Techs were very friendly and caring!
Our Response:
It's so good to see that you had a positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you!
Source: Google
The people are so awesome thank yall again
Our Response:
Thanks for taking the time to leave us a compliment! Glad to hear you had a great experience with us and we look forward to seeing you again soon. Have a great day!
Source: Google
Everything was ok concerning my baby’s stay in the emergency room. I just feel they could’ve been a little more attentive since it was a baby and a little better options for care since she’s a baby like maybe pop cycles since she had fever and an head checking thermometer instead of them keep sticking it up her butt but overall it was ok .
Our Response:
On behalf of Ochsner Health, thank you for sharing your experience with us. We always strive to provide the best possible care for our patients. We're sorry that this wasn't the case during your last visit. If you'd like to share any more feedback, please reach out to us at feedback@ochsner.org, including your name and contact information. Thank you.
Source: Google
My experience with Ochsner Medical Center in Kenner. Was great everyone was so friendly and helpful. They had a great personality. Karen was the best she was very professional and funny. She kept me laughing just about the entire time I was in there. Thanks so very much for caring so much. I would recommend Ochsner to anyone.
Our Response:
We're happy that we were able to provide good care and customer service for our patients. We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
Dr. Cortes is a very caring person. I will nightly recommend him. He also speak Spanish which is a big plus. Thanks
Our Response:
We appreciate your kind words. Compassion and empathy are the cornerstones of our patient-client relationships. Thank you for the kind review. This response is provided on behalf of Ochsner Health.
Source: Google
I’m 16 and I Dislocated my elbow. it was a Very long wait time before I got into a room, but once I started crying due to the pain they sped things up and I got into one, other than that everything else was good , doctors where gentle and kind
Our Response:
So glad to hear that you had a positive experience with us! Thank you for taking the time to leave us this review. This response is provided on behalf of Ochsner Health.
Source: Google
Brady, Rose, and Mylo are an exceptional group in the Radiology department. Their bedside manner, professionalism, and warmth made my second attempt at a MRI exam successful. They were extremely patient with my claustrophobia, very supportive, and encouraging.
Our Response:
Our team is always ready to provide excellent service, and compassionate care. They will appreciate your kind words. We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google