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Ochsner Medical Center on the West Bank is a 180-bed general medical and surgical facility that cares for severely or critically ill patients. It also offers select outpatient services.
Located on the mighty Mississippi River, the medical center is home to a multi-disciplinary team including more than 500 board-certified or board-eligible physicians, a highly-trained nursing staff and other skilled allied-health professionals.
Our team is proud to provide technologically advanced services to the community. Using the MyOchsner patient portal, a robust electronic medical record system which can follow a patient anywhere in the Ochsner system, patients have access to their medical records at their convenience.
The West Bank campus also features a six-bed outpatient chemotherapy administration area that was built to meet the needs of patients requiring chemotherapy, blood transfusions, injections and other cancer-related drug therapy. Advanced wound care services with a multi-disciplinary approach to healing is a unique service for the West Bank. Ochsner West Bank also offers Mako robotic-arm assisted surgery for the most precise and minimally invasive surgical procedures for hip and knee replacements.
Additionally, several established services such as the family unit, NICU and emergency department are continuing to grow, becoming leaders for the West Bank region.
Ochsner Medical Center's West Bank campus is a community resource for the West Bank and beyond, promoting health and wellness for all of our citizens.
As a nationally recognized top 100 hospital through U.S. News & World Report, Ochsner Medical Center is working to improve patient care, patient outcomes and safety in ways that can be documented and adopted as daily practice. As the metropolitan area continues to feel the impact from the shortage of hospital beds for critically ill patients, we are proud to be able to offer the advanced care so many seek.
Whether you come to Ochsner Medical Center on the West Bank to receive emergency care, deliver a baby, take an outpatient test or attend a seminar, rest assured that healthcare with peace of mind can be yours.
Online Reviews
it was a good experience
Our Response:
It's so good to see that you had a positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you!
Source: Google
They have done a great job for me. Friendly and very helpful.
Our Response:
Thank you for your review! We're glad to hear that our team provided the quality service that we're known for. We wish you all the best!
Source: Google
I was treated with the up most respect. I will definitely recommend you all. Thanks for the hospitality.
Our Response:
We appreciate your kind words. Compassion and empathy are the cornerstones of our patient-client relationships. Thank you for the kind review.
Source: Google
I was totally satisfied with staff and their concern for my concerns..
Our Response:
Our team is always ready to provide excellent service, and compassionate care. They will appreciate your kind words. We wish you all the best!
Source: Google
From the beginning until the end the staff was very polite and respectful. The experience was great!
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best!
Source: Google
Hats off to nurse Keisha and Dr.Jonathan Mc Call. Thanks Cassandra Beaulieu
Our Response:
We're very glad to hear it! Our commitment is to our patients well-being. We'll make sure that our team is recognized for their excellent service.
Source: Google
Very good service. Very quickly. Thanks
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us!
Source: Google
Upon going to this facility as soon as I came in got checked in I moved fairly quickly to speaking with one of the nurses and as soon as I was done speaking they moved me to a room in the back it was fairly quickly wonderful service, I'm from ga and facilities down there don't even do it like this 😡 it was an awesome experience amazing experience the nurses and the doctor listen to me thirdly and showed compassion with talking to me about my condition I would highly 😃 recommend this place to anyone you get the care and the respect you need with no regrets coming I give it five stars its well deserved 🌟
Our Response:
We appreciate the review. Compassion, expertise, and ensuring quality outcomes are core principles of our patient care philosophy. We'll make sure that your great feedback reaches our team. Thank you.
Source: Google
Best treatment as a patient
Our Response:
So glad to hear that you had a positive experience with us! Thank you for taking the time to leave us this review.
Source: Google
Very courteous and prompt.
Our Response:
Thank you for your review. We always aim to provide efficient and quality care for our patients. We wish you all the best!
Source: Google
Customer service was great!!
Our Response:
So glad to hear that you had a positive experience with us! Thank you for taking the time to leave us this review.
Source: Google
The 3rd floor nursing staff took excellent care of me.
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best!
Source: Google
My scheduled surgery was right after the holidays and the pre op, surgery/ anesthesia team and post op were fantastic they did everything possible to minimize the intense pain of my operation. I had to stay overnight and the care staff did what was expected but they did seem to lack the extraordinary care and comfort that I have experienced here in the many operations I have had. Here I guess it may have just been post holiday back to the grind but our little Westbank hospital has risen to be a gem and should strive to keep that image all the time. Thanks to everyone for my safety and care. JG
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best!
Source: Google
Best hospital with the best care. They listen to you and very patient with you.
Our Response:
It's so good to see that you had a positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you!
Source: Google
Had to go to ED due to cat bite. Everyone was excellent.
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us!
Source: Google
The imaging and ultrasound staff are caring professionals that have made my recent three visits comfortable. They take as much time as you need to understand the procedures and ask any questions you might have.
Our Response:
It's so good to see that you had a positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you!
Source: Google
Had to go into the E.R. today. So far I’ve been moved into an isolated room and forgotten about…twice. Not acceptable at all. That being said, the Dr. and the nurse with the vital cart both had great bedside manner, so it wasn’t all bad.
Our Response:
On behalf of Ochsner Health, thank you for informing us about your experience. We take these kind of issues very seriously and will investigate this matter immediately. Please reach out to us at feedback@ochsner.org or 504-842-3971 at your earliest convenience. Thank you.
Source: Google
Clean respectful atmosphere, and no long wait time in any area.
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us!
Source: Google
Two hours start to finish was faster than Wallgreens takes to fill a prescription. Only problem was that I had to get a shot
Our Response:
Thanks for taking the time to leave us a compliment! Glad to hear you had a great experience with us and we look forward to seeing you again soon. Have a great day!
Source: Google