About Ochsner Medical Complex - The Grove
A Unique Patient Experience
Ochsner Medical Complex - The Grove is a leading healthcare hub in the heart of Baton Rouge, conveniently located off the Interstate 10 East Service Road, between the Mall of Louisiana and Siegen Lane exits.
The Grove offers a full range of healthcare services to meet the needs of our community. With hospital beds for patients requiring overnight care, surgical suites, dedicated rooms for procedures like colonoscopies, pain management procedure rooms and an infusion center, we provide patients with high-quality care in a comfortable, modern environment.
At Ochsner Medical Complex - The Grove, we are more than a healthcare provider, we are your partner in wellness, committed to improving lives through innovation, compassion and a relentless dedication to excellence.
The Grove offers hospital beds for patients requiring overnight care, surgical operating rooms, dedicated rooms for endoscopy procedures such as colonoscopies, pain management procedure rooms and an infusion center.
Services offered at Ochsner Medical Complex - The Grove include:
- Primary care
- Specialty care
- Cancer care
- Surgical services for procedures not requiring overnight stay
- Women's services
- Diagnostic care
- Cardiac surgery
- Surgery for lungs, esophagus, trachea and diaphragm
- Brain and spinal cord surgery
- Pediatrics
- Imaging and laboratory services
- Expanded physical and occupational therapy
- Chemotherapy pharmacy
- Retail pharmacy
MD Anderson Cancer Center
Ochsner Health and MD Anderson Cancer Center are clinically integrated to advance care even further, right here in Louisiana. With a shared mission of ending cancer, we are providing cancer treatments that are the most advanced in the nation.
With a holistic, patient-centric approach, Ochsner MD Anderson’s expert team provides comprehensive care to patients. A multidisciplinary team of doctors, clinicians and support specialists offer services to treat the entire person. Support professionals include nutritionists, nurse navigators, social workers, physical therapists, acupuncturists, and others. We offer groundbreaking research and innovative therapies, including access to select clinical trials available to eligible patients.
Ochsner Health Center for Children - Baton Rouge
Ochsner Health Center for Children - Baton Rouge is a pediatric clinic located inside Ochsner Medical Complex - The Grove. These pediatric specialists are focused on the care, diagnosis and treatment of children from birth to 18 years of age. You can schedule same-day and next-day pediatrician appointments in person or virtually. Plus, we offer extended hours so you can get in quickly when your child is sick. To get started, call 225-761-5200 or log into MyOchsner to schedule.
Experience Innovation at The Grove
- O Bar - The O Bar carries a variety of physician-recommended products, such as activity monitors, wireless blood pressure monitors and scales, and features an iPad bar. The O Bar also offers access to a connected health advisor who can help set up your MyOchsner account and answer questions.
- Digital Medicine - Using wireless devices, patients with high blood pressure and Type 2 diabetes can monitor their health and communicate with their care team from the comfort of their home.
- Seamless check-in - Our seamless check-in process includes valet parking, a greeter and a digital check-in kiosk on every floor.
- Aqua therapy - Aqua therapy is a type of physical therapy that takes place in a pool and benefits patients with a wide variety of physical impairments.
- Extended hours - With after hours and weekend appointments, we make it easy for you to see a provider when it’s convenient.
- Convenient Services - At Ochsner Medical Center - The Grove, the pharmacy, vision center and therapy & wellness offerings are located just steps away from your doctor's office.
- MRI Suite - Lower your anxiety level in our MRI suite that features a MRI machine with a wide opening. This is designed to lower patient stress levels through calming music, imagery and peaceful lighting.
Online Reviews
Dr. Sharnette Miles is awesomeness. Great personality, listen to her patients, and trustworthy to have as a doctor. I recommend her if you need a Podiatry. You will not be disappointed. I just scheduled my mom to see her. Thanks Ochsner!!!
Our Response:
On behalf of Ochsner Health, thank you for your great feedback! We're delighted to hear about our staff's quality care. We'll make sure that they hear your kind words and we wish you all the best!
Source: Google
Great service Doctor Shilpa Reddy, MD and Amanda Williams, PA-C Otolaryngology and all staff has been really caring and supportive love to be able to bring my family here at the grove for their health care… thank you!!! You guys are amazing!
Our Response:
We're happy that we were able to provide good care and customer service for our patients. We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
Oschner The grove is the best. The Doctors, Nurses, MA’s, Phlebotomist, the entire staff is AMAZING. They actually LOVE what they do and take great pride in their jobs and their patients.
Our Response:
We're happy that we were able to provide good care and customer service for our patients. We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
Very nice doorman and lady. Always feel welcome there and very informed about my visit.
Our Response:
Hello, thanks for taking the time to leave us feedback! We’re glad to hear our team provided a great experience. Have a great day! This response is provided on behalf of Ochsner Health.
Source: Google
I have had a complete hysterectomy and a colonoscopy at The Grove and each experience was seamless and pleasant. The facilities are nice and the staff from pre-op, check-in through check-out are exceptional! Every single person you come in contact with! There is a calming energy from the time you are greeted throughout the entire procedure. A call from The Grove this morning checking on me from my procedure prompted me to write this review. My first choice would be The Grove every time! I hope this helps others in choosing a facility to have their medical procedures. I never knew about The Grove but so glad I chose them randomly.
Our Response:
We're all about great people and exceptional service. We will let our team know about your wonderful feedback. We appreciate the review and we hope you continue to heal and get back to what you love. This response is provided on behalf of Ochsner Health.
Source: Google
Went to OBGYN all the ladies in this area are very friendly with smiles on their faces very polite makes you feel comfortable
Our Response:
We're happy that we were able to provide good care and customer service for our patients. We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
Staff is extremely nice and make the visit experience very comfortable. Mrs. Trina is one of the best on the staff.
Our Response:
Thank you for your kind words, we will make sure they reach our team. Best wishes! This response is provided on behalf of Ochsner Health.
Source: Google
I am happy with the care but upset with how the scheduling is handled here. Scheduled a tongue and lip tie removal for my 3 month old. The scheduling team told us her procedure would be at 9:00, and it would take less than 10 minutes, and she would need to feed immediately afterwards, so plan her feeding schedule accordingly. We did so, waking up early (we live in New Orleans), and getting her on a schedule to accommodate the hospital’s request. We arrived before 9:00. And waited. And waited. She should have fed at 9:30, but they didn’t call us back until 10:00. So then we had to feed and delay the surgery even more. I asked what the hour delay was from, and they said they tell all the babies to come at 9:00 and then they call us back in order of age, and ours was the oldest, so we got called last…Then why didn’t we get a call on Friday telling us that the procedure would be later than 9:00? We would have done things differently. They told us to make sure she would be hungry because it is important that she eat immediately after the surgery. But now because of the scheduling snaffoo, she won’t be hungry until at least 2 hours afterwards. Again, I am happy with the team who cared for her. But the scheduling procedure should be updated. If people are going to be staggered, you should tell them beforehand. There’s no point in telling everyone to get their baby on a feeding schedule based on a 9:00 time if they are going to stagger everyone over an hour anyways.
Our Response:
On behalf of Ochsner Health, thank you for sharing your experience with us. We always strive to provide the best possible care for our patients. We're sorry that this wasn't the case during your last visit. If you'd like to share any more feedback, please reach out to us at feedback@ochsner.org, including your name and contact information. Thank you.
Source: Google
Very good experience there.
Our Response:
So glad to hear that you had a positive experience with us! Thank you for taking the time to leave us this review. This response is provided on behalf of Ochsner Health.
Source: Google
⭐⭐⭐⭐⭐
Our Response:
On behalf of Ochsner Health, thank you for your feedback. We're always happy to hear that we've provided an exceptional experience for our patients. We wish you all the best!
Source: Google
Arrived on time with a 3 year old only to be left waiting in the waiting room for an hour before being called back was fun. 3 year Olds wake up hungry and thirsty so asking them to obstain from both and then making them wait for an hour is cruel. I'm over Dr's offices making patients wait an 30+ minutes. I was on time, why can't the establishment be?
Our Response:
On behalf of Ochsner Health, we know how important timeliness is, and we would like to hear more about your experience. Please reach out to us at feedback@ochsner.org, so that we can look into this, and improve our customer service.
Source: Google
Just had blood work done by Dasha, was pain free and a pleasant experience.
Our Response:
On behalf of Ochsner Health, thank you for your kind words. Our staff's knowledge, compassion, and expertise are what make us a trusted healthcare provider. Have a great day!
Source: Google
Went to The Grove for the first time today. My nurse Laurie, was so professional. She explained everything about the procedure. She provided lots of TLC. Thank you! 👏👏👏
Our Response:
Hello, thanks for taking the time to leave us feedback! We’re glad to hear our team provided a great experience. Have a great day! This response is provided on behalf of Ochsner Health.
Source: Google