Ochsner Medical Center - Baton Rouge

Had an emergency allergic reaction to nuts and they treated me quickly giving me medicine to calm down the swelling and hives when at home Benadryl wasn’t enough. Whew then I had a strange reaction to one of the medicines in the IV and they listened to me took it seriously/helped calm me down while it passed. Definitely felt safe and cared for in their emergency dept.

I have been a patient of Dr. Ami Samra at the cardiology clinic Ochsner East Baton rouge for several years. The staff is professional and courteous, the appointment staff always ready to assist. The patient advocate has assisted me too. The nurse Ms Jodi Phillips has resolved and assisted me several times over the years. She has great problem solving skills, professional, always responds promptly and promotes confidence. I will continue my drive from Mississippi because this is one of the best of Ochsner Health Care. Sharon Settle Diamondhead

I’ve always received really good care from my PCP and staff who are helpful and courteous!!!

Everyone who's care I was in was very kind and understanding! Honestly one of the best ER/ hospital visits I've had. Shout out to Joel, my first nurse in the ER, he was super amazing!

I arrived shortly after 7:00 and every experience with everything and every person on staff was beautiful. Stay who you are and continue being great people. Stay blessed you guys.

Best kind, thorough care of anywhere I've gone.

How can one gets a service if there are no spaces to park one's vehicle? Any time after 11 and one, good luck finding a spot.

I wanna give a huge thank to Dr.Hedges , Nurse Breanna ,Nurse Rain and nurse Talissa ! They were so comforting, supportive, and caring of me and my baby during my labor . I’m a 21 year old first time mom & hearing that I have to get a C section was soo hard for me . The process was very comfortable and short feeling ! I would do it all over again and if I had to I’d definitely request the same team Oh ! And a MAJOR SHOUTOUT ! MAJOR ! to THE MAN in the operating room who was on my side every step of the way aiding me and comforting letting me know what was going on and telling me what I may feel & just being so patient and kind ! Guiding me through the process You Deserve a Golden medal ! I couldn’t have done it without him honestly! & Dr. Hedges is the BEST DOCTOR for Mom & Baby ! I love this hospital and will be coming back !

I was in the hospital for 6 days and every one was very nice, very understanding, and really seemed to care! I have been going there for years. I would of rated a 5 star, but a Dr. Cruz had no respect or cared she is a false person. If she would of had a better bed side manner or said she was sorry for upsetting me that would of been good customer service works.

Most nurses are competent. However, some exhibit rude behavior and a lack of empathy towards patients. One nurse, upon entering my room, immediately misdiagnosed my skin condition, which I am particularly self-conscious about, as psoriasis. Not only was this incorrect, but she also failed to approach the situation with sensitivity and ask pertinent questions before making assumptions. Furthermore, I have been prescribed daily medications that are not being consistently filled, resulting in significant delays in receiving necessary relief. As a leukemia patient with a chest tube inserted, I experience considerable anxiety and pain. Unfortunately, many nurses appear to be uninformed about my condition. Just two days ago, a nurse administered medication and referred to it as "percs," which I knew was incorrect. This raises concerns about whether I received the wrong medications.

1.) The on call doctor (Dr. Clayton) for GI emergencies also held scheduled appointments that day, which is absurd in my opinion. Because of this and poor patient prioritization, my loved one’s urgent (albeit not emergency) medical procedure was delayed in favor of those appointments. While waiting for the endoscopy, we overheard at least 3 patients be processed and prepped for colonoscopies in the bed next to us. My loved one had been admitted through the emergency room after being transferred from another facility not equipped for endoscopy. My loved one should have been prioritized instead of remaining in discomfort (no sleep, no food, no liquid for over 18 hours). I empathize with those who had scheduled appointments, but there have been multiple instances in the medical field where myself or my loved ones’ appointments were delayed for an emergency. 2.) The nurses and other supporting staff were amazing. Shout out to Ms. Tamie and Ms. Michelle. 3.) I was disappointed in Dr. Clayton’s decorum/bedside manner. She wore a sweatshirt over her scrubs with no visible ID badge. She did not introduce herself to me or the other family visitor. I didn’t recognize her as a doctor. She also seemed in a hurry to get us out of there. I do not care if it was her last case of the day, I expected more professionalism. We’re all just a number.

Er tech not nice, blew my vein

I wanna thank the staff Brandi…Dylan…Sonya…Sophie…from the cath Lab team and Kris Doug Pat and Angela from the Curu Team…they made me comfortable from the time I went to the back to when I was done. They were very friendly and efficient. Oschner is the BEST ! All of my doctors that I see are through them Dr Awad Dr Edith and Dr Abdullah they are all amazing

The care and knowledge is second to none. It's my #1 hospital. The staff has saved my life a few times, and has done wonderful things for my family. I hate that I even have a complaint, but double rooms?!? How? What rainbows and unicorns type of crap is this? I don't care to have a person I don't know, that hasn't sworn an oath, that is not a part of my care team, or authorized health information recipient of mine to know anything about me, as is my right! Even the suggestion to share a room is barbaric. Just wow!

Like Family

I would like to send a special thank you to the medical staff/team of Ochsner. All the doctors and nurses were all professional, personable, and phenomenal. Leadership is the ability to influence, motivate, and inspire people. And that is what I met here at Ochsner. Big shout out to Dr. Isabella and her team, Dr. R. Johnson, Dr. Lee, Dr. G, to the all the nurses: Amber, Danielle, Gorgette, Tylar, Jerry, LaKeide, Gehan, Magan, Yolanda, Kayla, Lisa. The primary care technician: Lenita, Ruth, Roxann, Priscilla, Fran, Tiffani, Tyrisha. The nurse station operator: Mckel and Lydia. Patient wound care: Mandy and Brittany. Therapists: Sarah, Constance, Jody, and Mariah. Thank you all so much for influencing, motivating, and inspiring me to better health.

Every thing there is 1 ' st class. The people are so nice and polite. The Dr' s are great. Nothing but the best.