About Ochsner Medical Center – Baton Rouge
Ochsner Medical Center – Baton Rouge provides a wide range of healthcare services in a welcoming and convenient environment. Located in Baton Rouge, Louisiana, near Interstate 12 and O’Neal Lane, our hospital offers private patient rooms and is supported by a team of more than 200 skilled providers.
We’re here for you, offering 24/7 emergency care, women’s health services, a family birthing center, and a variety of medical specialties and treatments, all under one roof.
As home to the capital region’s largest certified nurse-midwifery program, we’re proud to be Louisiana’s first Baby-Friendly designated hospital. This designation reflects our dedication to the health and well-being of mothers and newborns.
Our patients also benefit from advanced treatments such as canaloplasty for glaucoma, minimally invasive endoscopic procedures and specialized sports medicine care tailored for athletes of all ages.
At Ochsner, we make healthcare simple, accessible and connected. With our secure electronic medical records system, your full health history is available across all Ochsner locations in the Gulf South. Whether you’re visiting a specialist, seeking urgent care or arriving at the ER, this connected system allows us to deliver faster, more personalized care at every step of your healthcare journey.
Schedule an appointment
To schedule an appointment, call 225-752-2470. You can also connect with your doctor through MyOchsner, a convenient platform where you can schedule appointments, request prescription refills and access your test results in one place.
We offer same-day and next-day appointments, as well as virtual visits to meet your needs. For new patients, the first virtual appointment is determined at the provider’s discretion. Discover the flexibility and ease of virtual visits, designed to make your healthcare experience seamless and accessible.
Awards and recognitions
Ochsner Medical Center – Baton Rouge has received the following recognitions and awards.
- Largest certified nurse midwife program in Louisiana's capital region
- The first hospital in Louisiana to receive the prestigious international recognition as a Baby-Friendly designated birth facility
- Awarded Birth Ready+ designation by Louisiana Department of Health
- Recognized by Healthgrades as a five-star recipient for multiple awards
- Received an “A” for Spring 2025 Leapfrog Hospital Safety Grade
- Named a gynecology epicenter for robotic-assisted surgery, due in part to vast experience and quality outcomes using the da Vinci Surgical System
Ochsner On Call
Unless otherwise directed by your doctor or provider, please call Ochsner On Call, our 24/7 nurse care advice line at 1-800-231-5257, for guidance regarding your symptoms. For emergencies, call 911 or visit the nearest emergency room.
Registered nurses at the Ochsner On Call Center can help determine how soon you should be seen and recommend the best care options for your symptoms.
Online Reviews
I have been a patient of Dr. Ami Samra at the cardiology clinic Ochsner East Baton rouge for several years. The staff is professional and courteous, the appointment staff always ready to assist. The patient advocate has assisted me too. The nurse Ms Jodi Phillips has resolved and assisted me several times over the years. She has great problem solving skills, professional, always responds promptly and promotes confidence. I will continue my drive from Mississippi because this is one of the best of Ochsner Health Care. Sharon Settle Diamondhead
Our Response:
We're glad to hear it! We certainly aim to be the best! We really appreciate your review, thank you for choosing us as your healthcare provider! This response is provided on behalf of Ochsner Health.
Source: Google
I’ve always received really good care from my PCP and staff who are helpful and courteous!!!
Our Response:
We're happy that we were able to provide good care and customer service for our patients. We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
Everyone who's care I was in was very kind and understanding! Honestly one of the best ER/ hospital visits I've had. Shout out to Joel, my first nurse in the ER, he was super amazing!
Our Response:
We're happy that we were able to provide good care and customer service for our patients. We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
I arrived shortly after 7:00 and every experience with everything and every person on staff was beautiful. Stay who you are and continue being great people. Stay blessed you guys.
Our Response:
On behalf of Ochsner Health, thank you for your feedback. We're always happy to hear that we've provided an exceptional experience for our patients. We wish you all the best!
Source: Google
Best kind, thorough care of anywhere I've gone.
Our Response:
That's exactly what we like to hear! Creating positive outcomes for our patients is central to everything we do. Thank you for your glowing review. This response is provided on behalf of Ochsner Health.
Source: Google
How can one gets a service if there are no spaces to park one's vehicle? Any time after 11 and one, good luck finding a spot.
Our Response:
On behalf of Ochsner Health, we apologize for any inconvenience it might have caused you. Please reach out to us at feedback@ochsner.org, so that we can look into this, and improve our customer service.
Source: Google
I wanna give a huge thank to Dr.Hedges , Nurse Breanna ,Nurse Rain and nurse Talissa ! They were so comforting, supportive, and caring of me and my baby during my labor . I’m a 21 year old first time mom & hearing that I have to get a C section was soo hard for me . The process was very comfortable and short feeling ! I would do it all over again and if I had to I’d definitely request the same team Oh ! And a MAJOR SHOUTOUT ! MAJOR ! to THE MAN in the operating room who was on my side every step of the way aiding me and comforting letting me know what was going on and telling me what I may feel & just being so patient and kind ! Guiding me through the process You Deserve a Golden medal ! I couldn’t have done it without him honestly! & Dr. Hedges is the BEST DOCTOR for Mom & Baby ! I love this hospital and will be coming back !
Our Response:
We're glad to hear it! We certainly aim to be the best! We really appreciate your review, thank you for choosing us as your healthcare provider! This response is provided on behalf of Ochsner Health.
Source: Google
I was in the hospital for 6 days and every one was very nice, very understanding, and really seemed to care! I have been going there for years. I would of rated a 5 star, but a Dr. Cruz had no respect or cared she is a false person. If she would of had a better bed side manner or said she was sorry for upsetting me that would of been good customer service works.
Our Response:
On behalf of Ochsner Health, we are always looking for ways to improve. If you're willing to discuss this in more detail, could you please send us an email at feedback@ochsner.org, including your full name and contact information, so we can further investigate this matter? Thank you.
Source: Google
Most nurses are competent. However, some exhibit rude behavior and a lack of empathy towards patients. One nurse, upon entering my room, immediately misdiagnosed my skin condition, which I am particularly self-conscious about, as psoriasis. Not only was this incorrect, but she also failed to approach the situation with sensitivity and ask pertinent questions before making assumptions. Furthermore, I have been prescribed daily medications that are not being consistently filled, resulting in significant delays in receiving necessary relief. As a leukemia patient with a chest tube inserted, I experience considerable anxiety and pain. Unfortunately, many nurses appear to be uninformed about my condition. Just two days ago, a nurse administered medication and referred to it as "percs," which I knew was incorrect. This raises concerns about whether I received the wrong medications.
Our Response:
On behalf of Ochsner Health, thank you for informing us about your experience. We take these kind of issues very seriously and will investigate this matter immediately. Please reach out to us at feedback@ochsner.org or 504-842-3971 at your earliest convenience. Thank you.
Source: Google
1.) The on call doctor (Dr. Clayton) for GI emergencies also held scheduled appointments that day, which is absurd in my opinion. Because of this and poor patient prioritization, my loved one’s urgent (albeit not emergency) medical procedure was delayed in favor of those appointments. While waiting for the endoscopy, we overheard at least 3 patients be processed and prepped for colonoscopies in the bed next to us. My loved one had been admitted through the emergency room after being transferred from another facility not equipped for endoscopy. My loved one should have been prioritized instead of remaining in discomfort (no sleep, no food, no liquid for over 18 hours). I empathize with those who had scheduled appointments, but there have been multiple instances in the medical field where myself or my loved ones’ appointments were delayed for an emergency. 2.) The nurses and other supporting staff were amazing. Shout out to Ms. Tamie and Ms. Michelle. 3.) I was disappointed in Dr. Clayton’s decorum/bedside manner. She wore a sweatshirt over her scrubs with no visible ID badge. She did not introduce herself to me or the other family visitor. I didn’t recognize her as a doctor. She also seemed in a hurry to get us out of there. I do not care if it was her last case of the day, I expected more professionalism. We’re all just a number.
Our Response:
On behalf of Ochsner Health, we’re very concerned to hear about this encounter and truly apologize for your recent experience with us. Can you please email us at feedback@ochsner.org with your full name, phone number and the location where you were seen so we can have a patient relations liaison reach out to you personally? If your need is urgent, please contact our Patient and Provider Advocacy office directly at 844-959-4327.
Source: Google
Er tech not nice, blew my vein
Source: Google
I wanna thank the staff Brandi…Dylan…Sonya…Sophie…from the cath Lab team and Kris Doug Pat and Angela from the Curu Team…they made me comfortable from the time I went to the back to when I was done. They were very friendly and efficient. Oschner is the BEST ! All of my doctors that I see are through them Dr Awad Dr Edith and Dr Abdullah they are all amazing
Our Response:
We're glad to hear it! We certainly aim to be the best! We really appreciate your review, thank you for choosing us as your healthcare provider! This response is provided on behalf of Ochsner Health.
Source: Google
The care and knowledge is second to none. It's my #1 hospital. The staff has saved my life a few times, and has done wonderful things for my family. I hate that I even have a complaint, but double rooms?!? How? What rainbows and unicorns type of crap is this? I don't care to have a person I don't know, that hasn't sworn an oath, that is not a part of my care team, or authorized health information recipient of mine to know anything about me, as is my right! Even the suggestion to share a room is barbaric. Just wow!
Our Response:
Hi, on behalf of Ochsner Health, thanks for taking the time to leave us a review. We're sorry that your experience was not satisfactory. Please send us an email at feedback@ochsner.org, so that we can look into this further. Thank you.
Source: Google
Like Family
Our Response:
So glad to hear that you had a positive experience with us! Thank you for taking the time to leave us this review. This response is provided on behalf of Ochsner Health.
Source: Google
I would like to send a special thank you to the medical staff/team of Ochsner. All the doctors and nurses were all professional, personable, and phenomenal. Leadership is the ability to influence, motivate, and inspire people. And that is what I met here at Ochsner. Big shout out to Dr. Isabella and her team, Dr. R. Johnson, Dr. Lee, Dr. G, to the all the nurses: Amber, Danielle, Gorgette, Tylar, Jerry, LaKeide, Gehan, Magan, Yolanda, Kayla, Lisa. The primary care technician: Lenita, Ruth, Roxann, Priscilla, Fran, Tiffani, Tyrisha. The nurse station operator: Mckel and Lydia. Patient wound care: Mandy and Brittany. Therapists: Sarah, Constance, Jody, and Mariah. Thank you all so much for influencing, motivating, and inspiring me to better health.
Our Response:
Thank you for your kind words, we will make sure they reach our team. Best wishes! This response is provided on behalf of Ochsner Health.
Source: Google
Every thing there is 1 ' st class. The people are so nice and polite. The Dr' s are great. Nothing but the best.
Our Response:
We're glad to hear it! We certainly aim to be the best! We really appreciate your review, thank you for choosing us as your healthcare provider! This response is provided on behalf of Ochsner Health.
Source: Google
Everyone's there was nice seem to all my needs even after my surgery if I was to ha e to go into the hospital again I would want to go here again
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
Overall a great place. We were in and out as fast as can possibly be expected here.
Our Response:
Hello, thanks for taking the time to leave us feedback! We’re glad to hear our team provided a great experience. Have a great day! This response is provided on behalf of Ochsner Health.
Source: Google