Comfort and Safety

Every effort is made to assign you to a room of your choice. We offer private and semi-private rooms; private rooms are available on a limited basis. Our rooms are designed with your comfort and safety in mind, and that includes your bed. The buttons on the upper side rails allow you to adjust your bed, call the staff, control the over bed lights and control your television set. All patient bathrooms have emergency call buttons.


The chapel is open 24 hours a day for personal reflection and is located on the first floor of the hospital behind the information center, off the main hallway. A non-denominational chapel service is offered on Sundays in the Azalea Room from 8:30 a.m. to 9 a.m. The Azalea Room is also on the first floor, adjacent to the cafeteria.

Pastoral Care

While you are in the hospital, it may be helpful to have someone to share your emotional and spiritual concerns. If you wish to be visited by volunteer clergy, arrangements can be made by dialing “0.”

Gift Shop

The Sunshine Gift Shop is located in the main lobby of the hospital and is open Monday through Friday from 10 a.m. to 2 p.m. Gifts and plants can be ordered for patients by calling 985-646-5126.


Ochsner Medical Center – North Shore provides you with free parking. The visitor’s parking lot is located directly in front of the main lobby entrance of the hospital. For maternity patients and visitors or people going to the Outpatient Diagnostic Center, a second parking lot is situated adjacent to the Emergency Room entrance. For physically challenged visitors, parking is clearly marked and available in both parking lots.

Smoking Policy

The Ochsner Health System facilities are smoke free. Ochsner Medical Center – North Shore is a tobacco-free campus.

The hospital’s tobacco-free policy bans the use of all tobacco products in both indoor and outdoor areas, vehicles and all Ochsner Medical Center – North Shore property. The policy includes all patients, visitors, staff, vendors and others on the hospital campus.

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