If you feel sick and have symptoms consistent with COVID-19, please call our COVID-19 Info Hotline at 1-844-888-2772 for assistance and guidance on whether an in-person visit is needed.
You can quickly connect with a provider through Ochsner Anywhere Care, a consumer-facing virtual visit platform for urgent care visits. Simply download the free Ochsner Anywhere Care mobile app on iOS or Android or online through a computer at www.ochsner.org/anywherecare.
Ochsner also has same-day appointments available with a Primary Care provider. You can book an appointment through My Chart with any available provider.
Yes, it is recommended to get a COVID test if you develop COVID-19 symptoms, even if mild.
If you know you have been exposed to someone who is suspected to be positive, you should follow CDC guidelines and quarantine after the close contact (less than 6 feet apart for more than 15 minutes). Home quarantine can end 10 days after that close contact if no symptoms have developed. If a negative test result is collected on day 5, 6, or 7, and no symptoms have developed, quarantine can end after day 7. Continue monitoring for symptoms until 14 days after exposure and continue to wear a mask and practice social distancing. https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html
Ochsner takes the health and safety of our patients and staff seriously. The following precautions are in place:
No, testing is not routinely recommended before travel or visiting others. A negative test result only means that you did not have COVID-19 at the time your sample was collected. It does not mean that you can’t get sick hours later and potentially spread the virus to others. If you have symptoms of COVID-19, self-isolate, do not travel or visit others. If asymptomatic, continue to take precautions when visiting anyone outside your household: wear a mask and keep at least 6 feet apart.
Re-testing for ‘clearance’ of the virus is not recommended. We use a symptom or time-based method to determine when someone is no longer infectious and can stop isolation:
Cases of reinfection with COVID-19 have been reported, but remain rare. The immune response, including duration of immunity, to SARS-CoV-2 infection, is not yet understood. Patients infected with other viruses in the same family are unlikely to be re-infected shortly (e.g., 3 months or more) after they recover. However, more information is needed to know whether similar immune protection will be observed for patients with COVID-19. You should continue to protect yourself from infection even after your recovery.
Masks or face coverings are recommended for everyone over the age of 2 years. If you have trouble breathing or underlying respiratory conditions, that is even more reason for you to wear a mask and protect yourself from COVID-19. If you have trouble breathing with the mask on, limit your time in public and stay home as much as possible.
No. A negative test result only means that you did not have COVID-19 at the time your sample was collected. Infection can happen up until 14 days after exposure. In early December 2020, the Centers for Disease Control and Prevention (CDC) updated their recommendations regarding COVID-19 quarantine. While this doesn't apply to healthcare workers and other essential personnel, the guidance now states that quarantine can end after 10 days (rather than 14) with no testing and no symptoms. Quarantine can end after seven days with a negative test and no symptoms.
No, hydroxychloroquine is NOT effective for COVID-19. Multiple large clinical trials have found that hydroxychloroquine is not effective and has no role in the treatment of COVID-19. Also, a large clinical trial found that using hydroxychloroquine to prevent getting COVID-19 was not beneficial and resulted in more side effects compared to patients taking a placebo. Azithromycin does not treat COVID. Azithromycin should only be taken when prescribed by your physician.
View our information related to the COVID-19 vaccine, here.
Indoor gyms are considered a higher risk location for COVID-19 spread. During exercise, people can expel droplets further than the usual 6 feet. That risk can be mitigated if everyone is wearing a mask, social distancing, and frequently washing hands. The facility should limit the total number of occupants and increase ventilation and cleaning of equipment.
Testing is not required for everyone with a confirmed exposure. After confirmed close contact with a person who tested positive, you should follow CDC guidelines and quarantine at home. Close contact is defined as being less than 6 feet apart for greater than 15 minutes. Home quarantine can end 10 days after that close contact if no symptoms have developed. If a negative test result is collected on day 5, 6, or 7, and no symptoms have developed, quarantine can end after day 7. Continue monitoring for symptoms until 14 days after exposure and continue to wear a mask and practice social distancing. https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html
Did your child have close contact (within 6 feet for more than 15 minutes) with the you in the 2 days before or at any time after you started having symptoms? If you never had symptoms but tested positive, did your child have close contact with the you in the 2 days before or at any time after you tested positive? If so, your child does need to stay home from school and quarantine. Home quarantine can end 10 days after your child’s last close contact with you, as long as he or she has not developed symptoms. If your child gets tested on day 5, 6 or 7 after exposure and the result is negative, quarantine can end after day 7. If continued close contact can’t be avoided during your isolation period, your child will have to start his/her quarantine after your self-isolation is over.
This depends on a few factors. Did the babysitter have close contact (within 6 feet for more than 15 minutes) with the kids in the 2 days before or at any time after developing symptoms? (If asymptomatic, in the two days before or at any time after testing positive?) If no, then your parents can watch the kids while taking normal precautions (wear masks, maintain at least 6 feet of distance when possible and wash hands frequently). If yes, the kids should be in quarantine for up to 10 days from their last contact with the babysitter. Ideally, kids will quarantine with their parents and/or other household members who are not elderly or immunocompromised.
Another factor to consider is your parents’ risk for severe illness from COVID-19. Are they older than 65 or do they have certain medical conditions such as cancer or diabetes that put them at increased risk? If so, they should protect themselves and not visit or care for the kids while they are in quarantine. If that is the only option for childcare or if your parents live in the same house, they should take extra precautions: limit contact with the children during their quarantine, wear masks and wash hands frequently. Children older than 2 years should wear masks during their quarantine period (except when sleeping, or eating, or in a room by themselves).
Travel increases your chance of getting and spreading COVID-19. Staying home is the best way to protect yourself and others from COVID-19. Don’t travel if you are sick or if you have been around someone with COVID-19 in the past 14 days. Don’t travel with someone who is sick. Before you travel, consider the following:
If you decide to travel, take steps to protect yourself and others from COVID-19: