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COVID-19 (Coronavirus) Frequently Asked Questions

If I think I may have COVID-19/coronavirus, should I make an appointment?

If you feel sick and have symptoms consistent with COVID-19, please call our COVID-19 Info Hotline at 1-844-888-2772 for assistance and guidance on whether an in-person visit is needed.

Connect with a provider through Ochsner Connected Anywhere for on-demand urgent care virtual visits.

Ochsner also has same-day appointments available with a Primary Care provider. You can book an appointment through MyOchsner/MyChart with any available provider. Login.

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  • If I think I may have COVID-19/coronavirus, should I make an appointment? plus_icon minus_icon

    If you feel sick and have symptoms consistent with COVID-19, please call our COVID-19 Info Hotline at 1-844-888-2772 for assistance and guidance on whether an in-person visit is needed.

    Connect with a provider through Ochsner Connected Anywhere for on-demand urgent care virtual visits.

    Ochsner also has same-day appointments available with a Primary Care provider. You can book an appointment through MyOchsner/MyChart with any available provider. Login.

  • I have COVID-19 symptoms, do I need to be tested? plus_icon minus_icon

    Yes, it is recommended to get a COVID test if you develop COVID-19 symptoms, even if mild.

    More information on testing and testing locations is here.

  • I’m asymptomatic. Where can I get tested? plus_icon minus_icon

    • Limited tests are available at community COVID-19 testing sites for asymptomatic persons. Testing locations, times and dates are available here:https://www.ochsner.org/testin...
  • I am planning to visit my elderly parents (or an immunocompromised person), should I be tested? plus_icon minus_icon

    You can test before visiting others or traveling. A negative test result only means that you did not have COVID-19 at the time your sample was collected. It does not mean that you can’t get sick hours later and potentially spread the virus to others. If you have symptoms of COVID-19, self-isolate, do not travel or visit others. If asymptomatic, continue to take precautions when visiting anyone outside your household: wear a mask and keep at least 6 feet apart. View the latest from the CDC on COVID-19 testing: https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/testing.html

  • I tested positive and it has been “x” days and I feel fine. Should I be retested to see if I am negative? plus_icon minus_icon

    View the latest from the CDC on quarantine and isolation guidelines: https://www.cdc.gov/coronaviru...

    View the latest from the CDC on COVID-19 testing: https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/testing.html