COVID-19 (Coronavirus) Frequently Asked Questions

If I think I may have COVID-19, should I make an appointment?

If you feel sick and have symptoms consistent with COVID-19, please call our COVID-19 info hotline at 1-844-888-2772 for assistance and guidance on whether an in-person visit is needed.

You can quickly connect with a provider through Ochsner Connected Anywhere, a virtual visit platform. Simply download the Ochsner Connected Anywhere mobile app on iOS or Android or online through a computer at

Ochsner also has same-day appointments available with a primary care provider. You can book an appointment through MyOchsner with any available provider. Login.

I have COVID-19 symptoms. Do I need to be tested?

Yes, it is recommended to get a COVID test if you develop COVID-19 symptoms, even if mild.

More information on testing and testing locations is here.

I may have been exposed to someone with COVID-19. What should I do?

If you know you have been exposed to someone who is suspected to be positive, you should follow CDC guidelines and quarantine after the close contact (less than 6 feet apart for more than 15 minutes). View the latest from the CDC on quarantine and isolation guidelines:

I’m asymptomatic. Where can I get tested?

Limited tests are available at community COVID-19 testing sites for asymptomatic people. Testing locations, times and dates are available here:

I am planning to visit my elderly parents (or an immunocompromised person), should I be tested?

You can test before visiting others or traveling. A negative test result only means that you did not have COVID-19 at the time your sample was collected. It does not mean that you can’t get sick hours later and potentially spread the virus to others. If you have symptoms of COVID-19, self-isolate, do not travel or visit others. If asymptomatic, continue to take precautions when visiting anyone outside your household: wear a mask and keep at least 6 feet apart. View the latest from the CDC on COVID-19 testing:

I tested positive. How long should I wait to retest to see if I’m negative?

View the latest from the CDC on quarantine and isolation guidelines:

View the latest from the CDC on COVID-19 testing:

magnifying glass icon
ESC to Close
magnifying glass icon

Begin Typing to Search