Home Medical Equipment (HME) & Total Health Solutions (THS)

About Total Health Solutions

Walkers with trays. Long-handled shoehorns. A weighted fork. To the average person, these may seem like relatively small things. To people with disabilities, they are huge.

The right equipment can mean independence. For some, it can be the difference between merely being alive and truly feeling alive.

Ochsner Home Medical Equipment, a service of Ochsner Health System, has been delivering life-changing equipment – items both large and small – to homes in the New Orleans and Baton Rouge areas since 2008. And since 2003, customers and caregivers in Metairie have been able to find what they’ve needed at Total Health Solutions, our 4,000 square-foot show room.

Together, both companies are honored to be a part of Ochsner Health System. We’re proud to provide peace of mind to the communities we serve.

Our Location

Total Health Solutions
3211 N. Causeway Blvd.
Metairie, LA 70002

Our Hours
Mon-Fri: 9:00am - 6:00pm

Our Commitment To You, Our Customer

The professional, compassionate teams at Ochsner Home Medical Equipment and Total Health Solutions are dedicated to improving the quality of your life.

We promise to work with your insurance company to get you the equipment and medical supplies you need when you need them and at a price that is fair to all.

We will treat you and every customer we serve the way we ourselves would like to be treated – with respect and dignity.

DME/HME Services

As a full-service Durable Medical Equipment (DME)/Home Medical Equipment (HME) company, Ochsner Home Medical Equipment sells and rents a large variety of equipment, including hospital beds, patient lifts, home oxygen, wheelchairs, power wheelchairs, pressure relieving mattresses and more.

While setting up and delivering this equipment, we can provide you with other items that can help with your recovery or long-term care. If you need it, chances are, we’ve got it. Our customers find their lives can be improved dramatically with the addition of simple items such as bedside commodes, transfer tub benches, bath seats, over-bed tables and hip kits.

Remember, You Have A Choice

If you or a loved one is admitted to a hospital or a rehab facility and needs home medical equipment when you are discharged, you have the right to request who provides it. Ochsner Home Medical Equipment will be happy to deliver your medical equipment to your home and assist you with your insurance coverage.

Healthcare Supplies

Having access to the right products is essential to your health. We make it a point to keep the keep the disposable products you need in stock and will deliver them to your home for your convenience.

Diabetic Supplies

  • Glucose Meters & Test Strips
  • Diabetic Seam-Free Socks
  • Diabetic Compression Socks
  • Skin Moisturizing Creams and Lotions
  • Impotence Aids (Vacuum Erection Therapy)
  • Lancets
  • Insulin Travel Cases
  • Insulin Syringe Magnifiers
  • Sharps Containers

Incontinence Products*

  • Washable Panties and Briefs
  • Disposable Tape-down Briefs in Sizes from Small to 3X-Large
  • Disposable Protective Underwear (Pull-up Style)
  • Disposable Absorbent Pads for Men and Women
  • Rubber Underpants
  • Disposable Underpads for the Bed
  • Washable Underpads for the Bed and Chairs
  • Mattress Protectors

*Ask one of our male or female staff associates to assist you discreetly. Free samples are available.

Ostomy Supplies*

  • One and Two Piece Ostomy/Urostomy Systems
  • Drainable Pouches
  • Closed End Pouches
  • Urostomy Pouches
  • Pre-Cut Skin Barriers (Wafers)
  • Cut-to-Fit Skin Barriers (Wafers)
  • Stoma-Paste
  • Adhesive Removers
  • Deodorizers

*We carry products from leading manufacturers as well lower-cost generic brands. We also offer a free, direct-ship program directly to your home.

Self Care Products To Monitor Your Family’s Health

  • Blood Pressure Monitors
  • Digital Thermometers
  • Digital Scales
  • Physician Balance Beam Scales

Stethoscopes and Blood Pressure Kits For Healthcare Professionals

  • Stethoscope and blood pressure kits with attractive carrying cases
  • Sprague-Rappaport Stethoscopes
  • Littman Stethoscopes
  • Stethoscope Tags
  • Aneroid Sphygmomanometers
  • Adult Cuffs
  • Large Adult Cuffs
  • Thigh Cuffs
  • Otoscopes
  • Reflex Hammers

Urologicals

  • Self-Catheters (Male and Female)
  • External Catheters (Condom Catheters)
  • Red Rubber Catheters
  • Foley Catheters
  • Catheter Insertion Trays
  • Leg Drain Bags
  • Catheter Straps
  • Bedside Drain Bags
  • McGuire Urinals
  • Cunningham Clamps
  • Sterile Lubricating Jelly
  • Specimen Containers
  • Moisture Barriers
  • Deodorizers
  • Hand Sanitizers
  • Impotence Aids (Vacuum Erection Therapy)

Wound Care Products

  • Gauze Dressings
  • Specialty Dressings
  • Abdominal Pads
  • Drain Sponges
  • Non-Adherent Dressings
  • Cloth, Transparent, Hypoallergenic and Surgical Tapes
  • Wound Cleansers
  • Conforming Gauze
  • Packing Strips
  • Scissors and Forceps
  • Eye Patches
  • Suture Removal Trays
  • Skin Care Products
  • Hand and Body Sanitizers
  • Latex and Vinyl Gloves
  • Protective Masks, Shoe Covers and Hats
  • Heel and Elbow Protectors

Women's Healthcare

Women have specific health care needs and concerns that often go unmet in the traditional medical community.

Our Caring for Women Boutique is private place within Total Health Solutions where women can come for information, education and compassion.

Whether you are dealing with mastectomy, chemotherapy, vascular conditions or incontinence issues, our staff of female healthcare professionals is specially trained and uniquely qualified to answer your questions, give you support and help you find products that will make your life easier.

Mobility Rentals

Need a power wheelchair for a vacation, graduation, wedding or a special event? Have an out-of-town visitor who can’t travel with their scooter? Want to try something new before you commit? Why buy a piece of equipment you’ll only use for a couple of days and go through the hassle of putting it on Craig’s List when you can rent one from us? 

Total Health Solutions offers short and long-term rentals of:

  • Standard Wheelchairs
  • Lightweight Transport Wheelchairs
  • Power Wheelchairs
  • Reclining Wheelchairs
  • Scooters (Full Size)
  • Scooters (Break-down for easy transport)

Exciting New Products

Great News For People With Sleep Apnea

CPAPs today are smaller, quieter and feature-rich. The new units weigh as little as three pounds, offer integrated heated humidification, and blend in better in your bedroom.

If you’ve had your current CPAP for over four years, or if you have changed insurance companies since you last received a CPAP, you may be eligible for a new one. Discounts are available for self-pay patients.

Solution to Erectile Dysfunction

Vacuum Erection Therapy Systems, unlike drugs, pills or injections, are non-invasive and have no side effects. What’s more, this solution is predictable, reliable and gives spontaneous results.

Vacuum Erection Therapy Systems are usually covered by Medicare and most insurance plans and are FDA approved. For a discreet consultation, call 504-834-8114.

Increase Your Independence with the U-Step

The U-Step Walking Stabilizer’s patented U-shaped base braces you in every direction. Unlike a walker, the U-Step surrounds you and moves with you. The innovative braking system is easy to use and puts you in complete control. The U-Step will not roll unless you are ready to walk.

The U-Step has an exclusive LaserLight feature for those who suffer from freezing episodes. The laser offers an entirely safe, obstacle-free, visual cue that helps you walk normally with increased stride length.

Featured Solution

Flex-A-Bed 

Want a hospital bed that doesn’t look like a hospital bed? Flex-A-Bed is the solution.

Every Flex-A-Bed adjustable bed is hand-built to your specifications by expert craftsmen right here in the U.S. All Flex-A-Beds give you the ability to raise and lower the head and feet. The Hi-Low model allows you to raise or lower the bed surface as well for easy access and caregiving. Add bed rails for safety.

The Flex-A-Bed improves sleep and offers real relief from ailments, including arthritis, acid reflux, asthma, breathing disorders, hiatal hernias, swollen legs and feet, phlebitis, varicose veins, back pain and neck pain.
Choose from three Flex-A-Bed models:

Flex-A-Bed Premier 

  • An 8" thick deluxe mattress made with Advantech® material
  • Traditional innerspring construction in soft, medium or firm construction or upgrade to memory foam, latex, or an innerspring/memory foam combination
  • Comes in twin, full, queen, dual queen, king and dual king
  • Fits your existing headboard
  • Dual-timed massage option
  • Lifetime warranty

Flex-A-Bed Value 

  • Traditional innerspring construction in soft, medium or firm
  • Comes in twin, full, queen, dual queen and dual king
  • Fits your existing headboard 
  • Five-year warranty

Flex-A-Bed Hi-Low 

  • Adjustable mattress height of 26" to 33" makes it easier to get in and out of bed
  • Traditional innerspring construction in soft, medium or firm construction or upgrade to memory foam, latex, or an innerspring/memory foam combination
  • Comes in twin, full and queen
  • Dual-timed massage option

Insurance Plans

Ochsner Home Medical Equipment and Total Health Solutions partners with nearly twenty insurance providers throughout the Gulf South to get you the equipment you need. What’s more, if you need help understanding your benefits or filing a claim, our team is here to help. Our goal is to make the process go as smoothly as possible for our customers.

We are currently participating providers for:

  • Aetna Healthcare
  • Beechstreet
  • BlueCross Blue Shield
  • Coventry Healthcare
  • GEHA/USA PPO
  • Gilsbar 360
  • Humana 65 Medicare Plans
  • Humana ChoiceCare Network
  • LACare
  • Medicare
  • Multiplan
  • Peoples Health Network (All Plans)
  • PPOPlus
  • Private Healthcare Systems (PHCS)
  • State Employees Group Benefits (Office of Group Benefits)
  • Sterling Health Plans
  • Tricare
  • United Healthcare
  • Univita (Amerigroup of Louisiana)

Don't see your plan listed? Give us a call. We are continually adding new plans and will work with your provider, if at all possible.

Accreditation

Ochsner Home Medical Equipment and Total Health Solutions are accredited by The Joint Commission.

Facts about The Joint Commission

Mission: To continuously improve the safety and quality of care provided to the public through the provision of health care accreditation and related services that support performance improvement in health care organizations.

Positioning Statement: Helping Health Care Organizations Help Patients.

The Joint Commission evaluates and accredits nearly 15,000 health care organizations and programs in the United States. An independent, not-for-profit organization, The Joint Commission is the nation’s predominant standards-setting and accrediting body in health care. Since 1951, The Joint Commission has maintained state-of-the-art standards that focus on improving the quality and safety of care provided by health care organizations. The Joint Commission’s comprehensive accreditation process evaluates an organization’s compliance with these standards and other accreditation requirements. Joint Commission accreditation is recognized nationwide as a symbol of quality that reflects an organization’s commitment to meeting certain performance standards. To earn and maintain The Joint Commission’s Gold Seal of Approval, an organization must undergo an on-site survey by a Joint Commission survey team at least every three years.

Standards and Performance Measurement

Joint Commission standards address the organization’s level of performance in key functional areas, such as patient rights, patient treatment, and infection control. The standard’s focus not simply on an organization’s ability to provide safe, high-quality care, but on its actual performance as well. Standards set forth performance expectations for activities that affect the safety and quality of patient care. If an organization does the right things and does them well, there is a strong likelihood that its patients will experience good outcomes. The Joint Commission develops its standards in consultation with health care experts, providers, measurement experts, purchasers, and consumers.

Contacting The Joint Commission

If you have any problems or concerns with Ochsner Home Medical Equipment or Total Health Solutions that cannot be resolved though management, you may contact the Joint Commissions Office of Quality Monitoring. To report any concerns or register complaints, call (800) 994-6610 or e-mail complaint@jointcommission.org.