Ochsner Medical Center - Hancock offers hospital, clinical and surgical care in Bay St. Louis, Mississippi. This facility has served the community since 1960 and continues to provide personal and convenient care.
Why Choose Ochsner?
Online Patient Portal
Use MyOchsner to access more appointment times, view your test results and request refills, all from your phone.
Coordinated, Personalized Care
Your care team shares your single medical record, giving all Ochsner providers 24/7 access to the same information.
Virtual Visits and Online Scheduling
Find and schedule the next available appointment online. You can even choose a virtual visit if that works best for you.
Awards and Accolades
- Received an “A” for Spring 2024 Leapfrog Hospital Safety Grade
Infusion Services at Ochsner Medical Center - Hancock
Ochsner Medical Center - Hancock's infusion suite is open Monday- Friday, 8 a.m. - 4:30 p.m. and offers the following services:
- Iron infusions
- IV hydration therapy
- Blood transfusions
- Port flushes
- Injection therapies
Giving Your Time and Talent
Join us as a volunteer at our locations to provide care and service to our patients, families, visitors and staff. We will match each volunteer's interests and skills with departmental needs. Volunteers may choose from a varied choice of patient and non-patient care areas.
Online Reviews
Ochsner Clinic in Diamondhead, Ms. has clean facility, never a long wait, pleasant staff and Dr Palmer very informative and helpful.
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us! This response is provided on behalf of Ochsner Health.
Source: Google
They say things happen for a reason. My Dad ended up having to go to Ochsner Medical Center - Hancock. Being in healthcare for 20 years and having worked in the hospital system 15 + years I know good compassionate care when I see it. Every single person from the moment my Dad was brought in until his last breath was exceptional. Every nurse (Madeline, Gerri, Austin, Robin, Amber) and patient care tech (Jasmine), Case Manager (Jane), respiratory therapy, occupational therapy and the doctor (Dr. K) were so gentle and caring. They gave us hugs and words of comfort. One thing we were really shocked and impressed with was on our first night. Our night shift nurse came in and told us they had placed a table with some snacks and coffee outside of the room for us to have while we were there. When we went outside the room to take a look we were expecting just snacks and coffee but instead were surprised by this beautiful display that brought us to tears. It was so thoughtful and made us feel welcomed and that they really cared. The next morning one of the nurses (Gerri) even brought us breakfast that she must have paid for on her own. The doctor was very gentle, straight forward and not arrogant or in a rush each time he came to see Dad. He was very kind in his words and helped us to feel the best we could about our decisions. They never rushed us and gave us all the time we needed. The clergy that came to pray for us were also kind and understanding. It's a small hospital but those can often be the best because it's more like a family and we felt it. So this is our shout out to the amazing staff at Oschner Hancock Medical. Thank you all for being so compassionate and caring at the most difficult time. It means the world.
Our Response:
Our team is always ready to provide excellent service, and compassionate care. They will appreciate your kind words. We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
Excellent care
Our Response:
We appreciate your kind words. Compassion and empathy are the cornerstones of our patient-client relationships. Thank you for the kind review. This response is provided on behalf of Ochsner Health.
Source: Google
My second surgery , hip 4 years ago, healed up good after he took hardware out, with waiting a year , after Now treated me for a broken finger , waiting it out , hopefully the same with my middle left finger , and possibly shoulder surgery ! Hope not , tired of breaks 🤪. Thanks Dr big E
Our Response:
On behalf of Ochsner Health, thank you so much for this five-star review! We are thrilled to see we provided you with top-notch care.
Source: Google
Friendly and knowledgeable staff and Dr.McLardle is wonderful and explanatory.
Our Response:
On behalf of Ochsner Health, thank you for your review! We're glad to hear that our team provided the quality service that we're known for. We wish you all the best!
Source: Google
This is the Best hospital on the coast in my opinion! They have very little wait time and care about your needs and health. I waited 3min to be seen
Our Response:
We're glad to hear it! We certainly aim to be the best! We really appreciate your review, thank you for choosing us as your healthcare provider! This response is provided on behalf of Ochsner Health.
Source: Google
Staff are very nice and caring. I felt really taken care of and they got me in and out without much of a wait.
Our Response:
On behalf of Ochsner Health, thank you for your review. We always aim to provide efficient and quality care for our patients. We wish you all the best!
Source: Google
I have lived here in Hancock County my 62 years all my life and our local hospital has come a long ways from years ago. So if you had a bad experience with the older Hancock Medical Center now going under the new name of Ochsner Medical Center please go back and give them another try now. This place has completely changed for the better. I would used to say go to Gulfport Memorial or Slidell Memorial but not anymore. Our facility here in our hometown of Bay St. Louis, Ms. Hancock County is something to really be proud of. The services and medical attention they provided was phenomenal an I'll never go to any other hospital ever again but Ochsner Medical Center is the place to go an feel confident with the medical attention that you will be receiving. I had a medical procedure done here recently and everyone there were the best, just phenomenal. From a 1 to a 10 I will give them a "10". I couldn't have had any better experience or care no matter where I might would have gone because Ochsner is the best!!!
Our Response:
Hello, thanks for taking the time to leave us feedback! We’re glad to hear our team provided a great experience. Have a great day! This response is provided on behalf of Ochsner Health.
Source: Google
My experience was great. Kind and caring tech who was gentle and made me feel so comfortable. Every experience I’ve had at all Ochsner facilities have been outstanding. I put all my trust in Ochsner.
Our Response:
We appreciate your kind words. Compassion and empathy are the cornerstones of our patient-client relationships. Thank you for the kind review. This response is provided on behalf of Ochsner Health.
Source: Google
So quick. In and out. I really like this facility. Everyone is so pleasant and VERY VERY rare to be in waiting room for a long time.
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us! This response is provided on behalf of Ochsner Health.
Source: Google
Theres was the sweetest lady emptying the trash in the er today!!! Thank you for your kindness
Our Response:
Hello, thanks for taking the time to leave us feedback! We’re glad to hear our team provided a great experience. Have a great day! This response is provided on behalf of Ochsner Health.
Source: Google
Came into the ER tonight and learned we now have metal detectors. Great, public safety is paramount. I was greated by a friendly, professional desk receptionist, whom asked if I had any weapons to which I said no. She asked me to step through and as I stepped forward I check my knife pocket and realized I did in fact have my knife on me. I informed her and she asked me to take it out to my truck. The security guard, that sits on the opposite side of the metal detector never looked up from his phone. I came back, walked straight through, and he never looked up. Been sitting here for about 20 minutes, he’s been looking down the entire time until he decided to put his phone on the podium and I could see he was on TikTok. He had ear buds in too. This should not be allowed, and he should be ashamed. Public safety comes before TikTok.
Our Response:
On behalf of Ochsner Health, we’re very concerned to hear about this encounter and truly apologize for your recent experience with us. Can you please email us at feedback@ochsner.org with your full name, phone number and the location where you were seen so we can have a patient relations liaison reach out to you personally? If your need is urgent, please contact our Patient and Provider Advocacy office directly at 844-959-4327.
Source: Google
The staff was very friendly and listened to my concers I will refer him to anyone Dr. Kang-lin tasi is very caring Dr he will address your conserns
Our Response:
Our team is always ready to provide excellent service, and compassionate care. They will appreciate your kind words. We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
Excellent staff and services
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
I made an appointment at Oshners for my 20 yr old Granddaughter. The young Dr she saw for 5 mins. Did not check her for Covid, Flu or strep. She has sore throat hurting in her chest with a very deep cough eyes hurting and sore. He prescribed two meds and X-ray. It took 4 phone calls all day to get an answer on X-ray. The Dr wrote a book on website of her visit . My Granddaughter said he never discussed any of that info with her. Very disappointed .
Our Response:
On behalf of Ochsner Health, We are always looking for ways to improve. If you're willing to discuss this in more detail, could you please send us an email at feedback@ochsner.org, including your full name and contact information, so we can further investigate this matter? Thank you.
Source: Google
I have always had a good experience at with the Ochsner Clinic in Diamondhead and recommend their doctors and staff. They provide comprehensive care and show concern and knowledgeable interest in my health and treatment.
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
I went to the ER this evening for a stray cat bite. Everyone was very friendly and attentive. I always have a great experience at Oschner. Thank you!
Our Response:
Hello, thanks for taking the time to leave us feedback! We’re glad to hear our team provided a great experience. Have a great day! This response is provided on behalf of Ochsner Health.
Source: Google
My experience at Ochsner in Long Beach MS was pleasant. The staff was nice and concerned with giving me the help I needed. A great place for you medical needs.
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
My wife and I were brought in together. We were deathly sick with the flu. It had gotten to the point where we literally could not breath. The staff knew exactly what to do and it showed. We knew we would be alright at that point. A patient can tell when the staff truly cares. This night, this staff truly cared ! Thank you Oschner Hancock Emergency Dept.
Source: Google
Excellent experience in the emergency room
Source: Google
Excellent emergency care, thank you Dr. McInnis and the nursing staff!
Our Response:
Thank you for telling us about our wonderful team! They work tirelessly to ensure that every patient receives the best quality of care. They will love to hear about your kind words! We wish you all the best! This response is provided on behalf of Ochsner Health.
Source: Google
Had great experience with them. Had horrible experience with oshsner’s in Baton Rouge on O’Neal lane. But would use ochsner’s in bay St. Louis anytime
Our Response:
It's good to hear about your positive experience with us. We work hard to make sure our patients receive the best quality of care. Thank you for choosing us! This response is provided on behalf of Ochsner Health.
Source: Google