Ochsner Medical Center – New Orleans

Ochsner Medical Center - New Orleans features several support services and amenities for patients and their families, such as:
 

• Brent House Hotel, convenient lodging for patients and their families
  • We offer special Ochsner patient and family rates. Reserve rooms online here to secure the patient rate, or mention it when booking by phone at 504-835-5411.
• Child life services
• Dining and other food options
• Gift shop
  • Our gift shop offers a wide variety of items for any occasion, including balloon bouquets, flowers, plants, cards and gifts for all ages.
• International health services
• Language and translation services
• Laundry facilities
• Medical equipment
• Medical library
• Nurse navigation
• Optical shop
• Parking and valet services
• Pharmacy
• Spiritual care
• Stamps and postal supplies

Parking and valet services are free for all patients and visitors. 

Patients and visitors will need to pull a ticket upon entry to the South Garage, which will also be required upon exit. If you have been parked for more than 6 hours, you’ll need to have your ticket validated by security before leaving. The Security podium is conveniently located on the 1st floor, in front of the South Garage elevators in the atrium.

For those using valet services, four locations available: the Jefferson Highway Emergency Department/Main Entrance, the 1st Floor of the South Garage, the front entrance of Benson Cancer Center facing River Road, and between the hospital and Benson Cancer Center near the Radiation Oncology/Merrill Hines entrances facing River Road.

You can find a map of Ochsner Medical Center - New Orleans and step-by-step walking instructions in the MyOchsner app. 

Take a virtual tour of the Optimal Hospital in the West Tower at Ochsner Medical Center - New Orleans. Optimal Hospital incorporates many elements to enhance your safety as a patient. In this virtual tour, you can see all the possible innovations, but please note that your unit may only include some of these technologies, depending on your facility and the type of care you are receiving.

“Palliative care gave Stormy the space to say, ‘I have these conditions, but I don’t have to focus on every medical decision. I can focus on my life right now.’ The staff was extraordinary. They checked on him often but never intruded, always making sure he was comfortable. They adjusted his medications, what he received, how he received it and when, entirely based on what he needed in the moment.” -- Joy W., patient’s caregiver and partner

"Ochsner turned out to be an answer to prayer. From the moment I arrived, the doctors, nurses and staff treated me not just as a patient but as family. Their empathy, professionalism and genuine concern gave me, and my loved ones hope during the most uncertain time of our lives." -- Edwin S., cardiology patient 

"My father's kidney function was declining, and it was clear he would need a transplant. I went through the steps to determine if I was a match, and I was! Now, two years later, both my dad and I are in great health. It was such a blessing to be able to do this for him." -- Abbie M., organ donor 

"On March 27, 2022, Ochsner gave me my life back. Under the care of Dennis Sonnier, MD, and the incredible transplant team, I received a liver transplant that saved me and opened a door I had only dreamed of walking through. The nurses did far more than complete tasks; they comforted and held hope for me when I couldn’t. It is the greatest honor of my life to begin my nursing career where my second chance began." -- Abigail B., transplant recipient